First the human experience. Then the result machine.

Service during business hours

Mon. 7:00 – 16:30
Tue. 7:00 – 16:30
Wed. 7:00 – 16:30
Thu. 7:00 – 16:30
Fri. 7:00 – 13:30
Current Time in Wiesentheid (GERMANY): 11:45 Uhr (CET)
Service Electric:
+499383 205 700
eservice@goepfert.de
Service Mechanic:
+499383 205 800
mservice@goepfert.de

Current Service Status

Outside business hoursNext Business Hours: Monday (30. May 2022) ab 7:00 Uhr (CET)

Hotline

After the regular business hours you can reach our hotline:

  • We will charge a fee of € 150,– plus working time for the use of the hotline / service outside our normal working hours.
  • We would like to ask you to use the service numbers and our hotline outside our normal working hours only in case of emergencies, e.g. machine breakdowns
  • Inquiries, for example for trainings or spare part orderss will be charged with a fee of € 150,– plus working time.

Please note:
In case all lines are busy, please try again a few minutes later.

Mo-Do:16:30 – 7:00 Uhr (CET)
Fr:13:30 – 7:00 Uhr (CET)
Sa-So:7:00 – 7:00 Uhr (CET)
Mon-Thu:10:00 a.m.- 1:00 a.m. EST
Fri:7:30 p.m. -1:00 a.m. EST
Sat-Sun:1:00 a.m.- 1:00.a.m. EST

The service and hotline is not available on the following public holidays:

  •  January 1st
  • Whit Monday
  • Good Friday
  • Easter Monday
  • Easter Sunday
  • December 24th – 26th
  • December 31st